Shout out to Andy Wehmeyer and Audiofrog. I had a missing gasket from a GB25 mid. Messaged Audiofrog, USPS stamp showed same day mailed. Asked a question on Audiofrog website about aiming front stage speakers. Bam! Next day, answered. Very impressive customer service! Oh by the way, this was all taken care of by the President of the company, not a call center or warehouse employee.
Ive had HAT Legatia SE's, Brax, Illusion, SI, and some other mid-hi level speakers flow through my hands as I've bought, sold, and traded my way into my current system, and I believe this is the company I will stick with, based solely on their customer service! I don't think I will be shortchanging myself any on sound, quality, or even resale, should they introduce a higher line that I might have to try.
I know my lack of knowledge in car audio doesn't carry much weight amongst the veterans here, but I have dealt with tons of people and companies, and this is a top tier, high class business.
Bobby K.